Frequently Asked Questions

How much sand wax is in a bag?

Each bag is filled with 500g of sand wax.

How long do the wicks last?

The wicks each burn between 8-10 hours dependent on usage.

You receive 30x wicks per pack, which equates to roughly 240 hours+ burn time!

Do I have to use a new wick each time?

Nope! You can either:

  • Relight the old wick
  • Flip the hardened wax upside down to reveal a fresh wick
  • Or just swap it for a brand new wick

Totally up to you!

Is the candle sand scented?

Our candle sand is unscented, but if you’d like to add a fragrance, simply apply a few drops of essential oil around the wick before lighting. Please be cautious, as oils are flammable—never add oil while the candle is burning.

What are the products made of?

Our candle sand is made from plant-based wax, with no parabens, paraffin, or added fragrances. We also use cotton for our wicks, which is also dipped in plant-based wax.

Are they safe for families and pets?

Yes they are!

Consumption: Although our sand wax is non-toxic (made from plant-based materials), please seek medical advice if ingested.

Usage: A key advantage of our sand wax is that if the vessel is tipped over, the flame is likely to be extinguished. This makes it a safer alternative to regular candles, which may continue to burn if knocked over.

How do I get the most out of my candle?

We recommend the wick only being 5mm above the sand wax, ensuring it wont get too hot and burn too quickly.

Also, relight or flip your wicks as many times as you can!

Can I use the candle sand to make floating candles?

Absolutely! Our sand wax floats on water. Pour a layer of sand wax (about 4 cm) on top of a vase with water. Insert the wick, then light. Make sure the wick doesn’t touch the water.

Tip - submerge decor in the water (like water beads and flowers) before you pour the sand wax in for that extra touch!

What is the dispatch time?

We dispatch every weekday morning (unless otherwise stated). Rest assured, we want you to start enjoying your Sandle sand wax candles as soon as possible!

Still have a question?